Your Questions, Answered Properly

The definitive resource for moving home in Coventry and the West Midlands. Transparent pricing, expert logistics, and the care your belongings deserve.

What’s the difference between “Man with a Van” and “Removals”?

Man with a Van is a flexible, hourly service from £45/hr — ideal for small flats, single items, student moves, or store pickups. Our Removals service is the full package for whole-house moves: a larger crew, high-capacity Luton vans, and full loading, protection and reassembly.

Can I book a same-day move with Van Hero?

Often, yes. We accommodate short-notice and same-day bookings subject to crew and van availability. Use our online quote tool for an instant price, or call us for urgent jobs..

What size vans do you offer?

Our fleet ranges from small transit vans for single items to 3.5-tonne Luton vans with tail lifts for large family homes. For bigger moves we can send multiple vehicles or a 7.5-tonne truck..

Do you work weekends, and how far do you cover?

We're a Coventry-based team covering the city and the wider Warwickshire area — including Rugby, Leamington Spa, Warwick, Kenilworth, Nuneaton, Bedworth and Solihull. We work 7 days a week, including weekends, and we'll happily take longer-distance moves anywhere in the UK on request.

Will you dismantle and reassemble my furniture?

Yes. We take apart beds, wardrobes and flat-pack furniture, move them safely, and rebuild them in your new home as standard. Full or partial packing can be added to your booking too.

Can I travel in the van with the driver?

In most cases, yes — many of our vans have a spare passenger seat. Just let us know in advance so we can keep a seat free for you.

Do you handle office and commercial relocations?

Yes. We run seamless office moves — IT equipment, furniture and archives — and work evenings and weekends to keep your business downtime to a minimum.

What items are you unable to transport?

For safety and legal reasons we can't move hazardous materials (flammable liquids, chemicals, gas canisters), perishables, or live animals. If you're unsure about a specific item, just ask.

How do I pay, and will I get an invoice?

You can pay securely online by card, and an invoice is emailed to you as soon as the job is complete. For larger commercial moves we also accept bank transfer.

What if my move is delayed or I need to reschedule?

We keep rescheduling flexible. Give us at least 24–48 hours' notice and you can change your date free of charge. Cancellations inside [24] hours may carry a charge as set out in our terms.

Speak to Us

4.9 Stars

Based on 150+ reviews

Areas Covered

"The Van Hero crew was incredibly professional and fast. Made my house clean very fast."

John Doe

Coventry Resident

Getting Started

Do I need to pay a deposit?

Yes, a small deposit secures your slot, with the balance due on completion. For corporate moves we can arrange invoiced terms.

How do I book a move with Van Hero?

Booking is simple. Use our online quote tool, select your service level, and choose a date. We require a small deposit to secure the van and crew for your specific slot.

Service Comparisons

Feature	Van Hero Removals	Standard Man & Van
Crew Size	2-4 Uniformed Professionals	1 Person (Driver Only)
Insurance	£25k GIT + £2m Liability	Often Hire/Reward only
Equipment	Blankets, Straps, Toolkits	Basic straps only

Industry Terms Explained

Luton Van

The standard van for 1–2 bed moves, with extra storage space over the cab.

GIT Insurance

"Goods in Transit" cover that protects your belongings while they're being moved.

DBS Check

Disclosure and Barring Service checks; all our crew are vetted for your security.

Tail Lift

A hydraulic platform on the back of the van for lifting heavy items like pianos.

Inventory

A list of everything being moved, used to size the van and crew correctly.

Access Issues

Narrow lanes, low bridges or parking limits that affect where a large van can stop.

Crating

Custom wooden boxes built to protect high-value art or fragile equipment.

Hourly Rate

A pricing model where you only pay for the time your move actually takes.

Storage

Secure local storage for belongings that aren't ready to go to your new home yet.

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